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Dr Jacqueline Holland

Assistant Professor

Department: Newcastle Business School

Email Jacqueline

Key Publications

Student Complaint Behaviour ‘Half the World Away’:: Investigating student responses to dissatisfactory experiences at International Branch Campuses, Holland, J., Hart, D. 10 Mar 2018, In: Studies in Higher Education
Tour Operators and Operation: Development, Management and Responsibility, Holland, J., Leslie, D. 17 Dec 2017
Understanding and Implementing Responsible Tourism in the 21st Century, Holland, J., Mordue, T., Woodruffe-Burton, H. 24 Apr 2017, Managing & Marketing Places
Student Complaint Behaviour: A Singapore Perspective, Holland, J., Hart, D. 26 Jun 2016, Teaching and Learning Conference
Assessment of Learning or Assessment for Learning - An International Approach, Holland, J. 10 Jun 2015, International Teaching and Learning Conference

Professional Activity

Invited talk: AITO Climate Crisis Think Tank htt 2021
Oral presentation: Carbon Off Setting 2021
Visiting an external academic institution: Kaplan Higher Education Institute 2019
Organising a conference, workshop, ...: Kaplan Teaching and Learning Conference 2019
Organising a conference, workshop, ...: Kaplan Teaching and Learning Conference 2018
Oral presentation: SHAPE Teaching and Learning Conference 2018
Visiting an external academic institution: Central University of Finance and Economics 2018
Visiting an external academic institution: Xianda College 2018
Participating in a conference, workshop, ...: SHAPE Teaching and Learning Conference 2017

Qualifications

Business and Administration PhD December 11 2014
Business Studies MBA August 30 1995
Tourism BA (Hons) September 01 1987

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May
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Unlocking Leadership Potential: Degree and Higher Apprenticeships for Organisational Excellence

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07

Digital supply chain and operations excellence for the UK economy

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09

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The Spirit of the Rainforest

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